• 
• 

• 
  Building Effective Teams examines factors that lead to team performance and success. It helps managers explore how a collection of individuals can work together more effectively. Download an overview
• 
  Building Potential shows managers how to understand, support and develop their teams. It looks at how leaders can empower people to reach their full potential. Download an overview
• 
  Building Rapport allows managers to understand and spot different social communication styles, and lets them learn how to build strong relationships. Download an overview
• 
  Coaching For Success sets managers on the path to becoming a great coach. They learn the skills needed and put them into practice using a popular coaching model. Download an overview
• 
  Connecting People With Strategy is about inspiring, aligning and enabling people at all levels in the business. It helps everyone understand where we fit, and how we contribute. Download an overview
• 
  Connecting Vision And Purpose helps managers and teams understand ‘Who we are’ and ‘What we stand for’ as a business, and ‘How what we do makes a difference’ as individuals. Download an overview
• 
  Courageous Conversations helps managers tackle the fear of saying what needs to be said and shows ways to do so in a constructive and supportive way. Download an overview
• 
  Creating An Influencing Strategy is about showing teams how to become people of influence – able to encourage, convince, negotiate and develop. Download an overview
• 
  Customer Focus ensures that the customer is at the heart of everything that managers and teams do. Whether customers are internal or external, understanding them is key. Download an overview
• 
  Dealing With Ambiguity develops the key skills of ‘emergent’ leadership – the ability to act in the moment, sense how things are going, and respond positively. Download an overview
• 
  Delegating To Develop shows how to overcome common fears, assumptions and roadblocks associated with delegation. It is a useful way to up-skill and develop your people and lets you focus on things that matter most. Download an overview
• 
  Driving Results is about understanding the goals and objectives that you have set and empowering your team to achieve them. Download an overview
• 
  Emotional Resilience helps managers deal with workplace adversities by being mentally tough, yet still able to show genuine empathy to team members in need. Download an overview
• 
  Leading Change is about recognising opportunities to drive change. It explores the critical role leaders play in creating an organization ready for change. Download an overview
• 
  Leading People gives managers tools to adapt their style depending on the unique needs of team members, which can give them the edge in a rapidly changing business environment. Download an overview
• 
  Managing Change introduces a structured approach to help managers thoroughly plan and implement change, making it as painlessly as possible, and ensuring that lasting benefits are achieved. Download an overview
• 
  Managing Effective Meetings shows managers how to plan and structure their meetings to be morepurpose ful and effective in achieving desired outcomes. Download an overview
• 
  Planning Ahead makes managers more effective planners - better prepared for the unexpected, more realistic with their team, and ending every day with a sense of real achievement. Download an overview
• 
  Priority Setting develops effective managers who can identify and focus on what to do now, what to do later, and when to say no. Download an overview
• 
  Self-Awareness enables managers to recognise and understand their own emotions, and see how these affect themselves and others. Download an overview
• 
  The Art Of Feedback develops key skills that managers need in order to give and receive effective feedback. Download an overview
• 
  Valuing Diversity helps managers to identify the mix of perspectives that would be valuable in their teams and shows them how to lead a diverse group. Download an overview

• 
  A Great Place to Work helps teams recognize what makes their business unique and how they compare to others and what they can do to make their workplace even better. Download an overview
• 
  Achieving Role Clarity is about helping the team improve role clarity and ignite fresh ideas on how to work better between team members. Download an overview
• 
  Appreciate and Celebrate lifts the lid on the benefits of recognizing individual, team and organization achievements. It’s about recognizing everyone who has stepped up, tried something new, gone above and beyond the call of duty to make things happen for the business and our customers. Download an overview
• 
  Building Customer Loyalty helps teams focus on customer relationships and understand how to stand out from the crowd when it comes to customer choice. Download an overview
• 
  Creating High Performing Teams is about helping your people turn the heat up on their performance by understanding what it takes to be a high performing team, exploring what’s possible and getting them to take action and unleash their potential. Download an overview
• 
  First Impressions is about improving peoples awareness and understanding on the value of first impressions. It’s about identifying opportunities to make a positive impact on both internal and external customers. Download an overview
• 
  From Challenge to Opportunity is about helping people focus on what can be done, rather than what can’t. This theme helps teams work through some of the negative mindsets that might be influencing their behaviours. Download an overview
• 
  Getting Connected is about helping the team get a clear understanding of what we’re aiming for and how we’ll get there. It’s about connecting what we do every day to the bigger picture, and making work more meaningful. Download an overview
• 
  Hitting the Target helps teams understand their business priorities and how they relate to individual targets. It’s an opportunity to find different ways to achieve their goals. Download an overview
• 
  Keeping the Focus is about helping your team acknowledge the change taking place and at the same time keeping focused on their goals. Download an overview
• 
  Lean and Green explores how we can play a part in being socially responsible for our environment. We look at steps we can take and how we can measure our success. Download an overview
• 
  Looking to the Future is about understanding our strategy, what our role is and what we need to do to achieve them. Download an overview
• 
  Make a Difference is about those small things that customers remember as the ‘special touch’. By surprising and delighting our customers every time, we add that extra ingredient that sets us apart from the rest. Download an overview
• 
  Make it Easy is about improving the way we operate so that we improve the service we deliver. Download an overview
• 
  Ready Willing and Able looks at our personal wellbeing, and what we can do to look after ourselves, not just during peak times, but all the time. Download an overview
• 
  Taking Personal Responsibility is about building our understanding of how we demonstrate to customers and colleagues that we care about their business and are personally accountable for the quality of our work. Download an overview
• 
  Think Joined Up is about getting groups within your business working together more effectively to improve the customer experience. Download an overview
• 
  Understanding our Business is about helping your people get to grips with your message and mission, creating a team of passionate and enthusiastic people capable of representing your brand in action. Download an overview
• 
  Understanding our Customers is about helping teams recognize their customers needs and wants so they can respond to them better, delivering exceptional service and building longer lasting relationships. Download an overview
• 
  Working Smarter is about getting teams within the business to critique how they work together and challenge any wasteful activity. It’s about encouraging teams to think outside the box and find new and creative ways to work smarter. Download an overview

Ninjas spark a revolution

Written for TakeON! by Paul Stewart of ON-Brand Partners
Three disaffected employees set out to undermine a company’s culture change process, only to see leaders rally against them and pave the road to success.   READ MORE...

All that Jaz

Written for TakeON! by Chris Walker of ON-Brand Partners
Leaders need to use different skills when personal loss strikes their teams. How capable do you feel when it comes to offering comfort and support, especially if that's all you really want as well?  READ MORE...

Do more - or better - with less?

Written for TakeON! by Linda Skluzacekof of Insight Advisor Group
Do more with less. It's a phrase you hear often these days in the halls of businesses everywhere. Staff numbers are shrinking, responsibilities are growing, and anxiety is rising.  READ MORE...